Privacy Policy

At 3MHQ Digital Marketing, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website 3mhq.com.au, use our services, or interact with our team.

By accessing our website or using our services, you agree to the practices described in this Privacy Policy.


1. Information We Collect

1.1 Personal Information

We may collect the following personal details when you contact us or use our services:

  • Name

  • Email address

  • Phone number

  • Business details

  • Billing information

  • Project-related information

1.2 Automatically Collected Data

When you visit our website, we automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages viewed

  • Time spent on the site

  • Cookies and tracking data

1.3 Cookies & Tracking

We use:

  • Google Analytics

  • Conversion tracking pixels (Google, Meta, LinkedIn)

  • Session cookies for basic website functionality

You may disable cookies through your browser settings.


2. How We Use Your Information

We use collected information to:

  • Provide and manage our marketing services

  • Respond to enquiries and support requests

  • Improve website performance and user experience

  • Send service updates, proposals, and reports

  • Process payments

  • Comply with legal obligations


3. Sharing Your Information

We do not sell personal data.

We may share information with:

  • Trusted service providers (hosting, analytics, payment processors)

  • Advertising platforms (Google Ads, Meta Ads, LinkedIn Ads)

  • Legal or regulatory authorities when required

All third-party providers must comply with privacy laws.


4. Data Storage & Security

Your information is stored securely using encrypted systems.
We implement:

  • Secure servers

  • Access control

  • Regular security monitoring

However, no online system can guarantee 100% protection.


5. Your Rights (Australia)

You have the right to:

  • Access your personal data

  • Request corrections

  • Request deletion

  • Opt out of marketing communications

  • Restrict certain types of data processing

To exercise these rights, email: support@3mhq.com.au


6. Third-Party Links

Our website may contain external links.
We are not responsible for their content or privacy practices.


7. Changes to This Policy

We may update this Privacy Policy as needed.
Revised versions will be posted on this page with an updated date.


8. Contact Information

For any privacy-related questions, contact us at:
📧 hello@3mhq.com.au

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